Privacy Policy
Effective Date: January 1st, 2025
Last Updated: December 22nd, 2024
1. Introduction
At Fork the Work, we value your privacy and are committed to protecting the personal information of our clients, users, and website visitors. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or services.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, phone number
- Business information (e.g., practice name, specialty)
- Information submitted through contact forms or discovery call bookings
b) Automatically Collected Information
- IP address, browser type, pages visited, time spent on site
- Cookies and tracking technologies (for performance & analytics)
c) Client Data
If you engage our virtual assistant services, we may access or process client-related data (e.g., patient scheduling info, EMR entries). All such data is handled confidentially under strict internal policies.
3. How We Use Your Information
We use the collected information to:
- Provide and manage our services
- Schedule and conduct discovery calls
- Communicate with you about your account or inquiries
- Improve our website and user experience
- Ensure compliance with applicable laws and regulations
4. How We Protect Your Information
We take appropriate security measures to safeguard your information, including:
- Secure cloud-based tools with encryption
- Internal access control policies
- NDA agreements with team members
- Awareness of HIPAA-compliant practices for healthcare clients
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share data with trusted third-party service providers only for the purpose of delivering our services (e.g., scheduling platforms, cloud storage, CRMs) and only under confidentiality agreements.
6. Cookies
Our website uses cookies to enhance your browsing experience and analyze site performance. You can modify your browser settings to refuse cookies if you prefer.
7. Your Rights
You may request to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data (subject to legal exceptions)
To exercise any of these rights, email us at: marketingmaruff@gmail.com
9. Updates to This Policy
We may update this Privacy Policy periodically. All updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: marketingmaruff@gmail.com
Frequently asked questions
Here are some common questions that were asked by medical practices.
Our team specializes in administrative and back-office tasks such as appointment scheduling, customer support, insurance verification, EMR data entry, patient follow-ups, billing assistance, and more. We handle repetitive, time-consuming work so your team can focus on patient care.
Yes. While we are not a covered entity, we follow strict HIPAA-aware practices. All our team members are trained in handling Protected Health Information (PHI) securely, and we sign Business Associate Agreements (BAAs) with our healthcare clients upon request.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
It starts with a free 15-minute discovery call where we learn about your needs. From there, we outline a customized plan, sign agreements, and start a short onboarding phase to understand your systems, workflows, and preferences.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.