Services
Reliable, Specialized, and Flexible Support for Busy Medical Practices
At Fork the Work, we help medical practices save time, reduce overhead, and focus on patient care. From appointment scheduling to insurance follow‑ups, our virtual assistant services are tailored to fit your practice’s unique needs.
Appointment Scheduling & Reminders
- Book appointments and send confirmations
- Minimize no‑shows
- Maintain organized, accurate schedules
Insurance Verifications & Claims Follow‑Up
- Confirm patient insurance and benefits
- Follow up on claim statuses and denials
- Reduce delays and ensure timely payments
EMR Data Entry & Management
- Enter patient demographics and medical history
- Maintain clean, updated EMR records
- Minimize errors with meticulous data review
Billing Support & A/R Follow‑Up
- Assist with coding and billing
- Identify and track outstanding payments
- Maintain clean billing records
Prior Authorizations & Referrals
- Complete prior authorization requests
- Maintain referral tracking and follow‑ups
- Reduce delays in patient care
Patient Communication & Front‑Desk Support
- Answer patient inquiries via phone, chat, email
- Confirm appointments and manage cancellations/rescheduling
- Assist with intake forms and follow‑ups
Additional Services We Offer
Lead Generation, Cold Calling & Management
Digital Marketing & Paid Advertisement
Website Management & Cybersecurity
Medical Transcription & Charting Support
Supply Reordering & Vendor Coordination
Online Reputation & Review Management
Features that set us apart
Healthcare Expertise
We aren’t generalist virtual assistants — we understand the nuances of medical practices. We understand medical practice needs — from EMR and billing to patient scheduling — so you get support that fits right in.
Cost‑Effective
We provide highly skilled support at a fraction of the cost, allowing you to save up to 60% compared to in‑house staff, and invest more of your resources where it counts — patient care and growth.
Reliable & Scalable
As your practice grows, we adapt — offering flexible, dependable support that meets your needs every time, from a few hours a week to a dedicated team supporting your busiest seasons
HIPAA‑Aware
Our team operates under strict HIPAA‑aware protocols, using secure platforms and best practices for privacy. We handle sensitive patient data with care, following best practices to protect your practice and your patients.
Get Started Today
Your time is valuable — and so are your patients. Let us take care of the back‑office tasks so you can focus on providing quality care.
Book a Free 15‑Minute Discovery Call
" Fork the Work has completely changed how we operate. Our front desk is less stressed, and I finally have time to focus on my patients. "
" It has been a total game-changer for us. Their VAs handle patient calls, scheduling, and insurance follow-ups. We've saved time & reduced errors. "
" Their attention to detail and reliability for our billings and insurance claims is really awesome.They're not just VAs — they're a vital part of our practice. "
